Why they didn't buy, straight to your inbox

Feedinbox asks abandoning visitors one question and emails you a weekly summary of the reasons, plus instant emails for any feedback your users send.

How it works

Three simple steps. Two minutes to set up.

1

User clicks widget

Widget sits on your site, ready for feedback

2

Feedback submitted

Bugs, features, or general thoughts

3

You get an email

Instantly, in your inbox

Why Answers and feedback in your inbox?

Weekly Why-Not-Buy digest

The top reasons people didn't buy, summarized and emailed to you every week. No dashboard to babysit.

Instant feedback alerts

Bug reports and ideas from the feedback widget hit your inbox the second they're submitted.

Context included

Every Why-Not-Buy answer is tagged with the plan the visitor viewed and their country, so you know who is dropping off.

Works with any email client

Gmail, Outlook, Apple Mail, Superhuman. If it reads email, it works with Feedinbox.

Setup in 2 minutes

Just add this snippet to your site

index.html
<script>
  window.feedinboxConfig = {
    projectKey: "your_project_key"
  };
</script>
<script async src="https://feedinbox.com/widget.js"></script>

Find out why visitors don't buy

Free tier available. Ask abandoning visitors one question and collect feedback, all in your inbox. Set up in minutes.

No credit card required • Free tier available