Add Feedinbox to your Shopify store in minutes. Ask abandoning shoppers what stopped them, and collect feedback too.
Shopify analytics tell you what shoppers do, not why. Every abandoned cart and return has a reason you never hear.
Learn why Shopify shoppers abandon, and collect store feedback, with one script tag.
Fire high-intent from your cart or product page (Shopify checkout isn't themeable) to learn why shoppers don't buy.
Paste one script in your theme.liquid file. Done.
A feedback widget for product and site issues, on the same script.
Fix confusion before it becomes a return or a bad review.
No dashboard to babysit. A weekly summary of why visitors didn't buy, plus instant emails for any feedback they send.
One snippet of code. That's the entire setup.
<script>
window.feedinboxConfig = {
projectKey: "your_project_key"
};
</script>
<script async src="https://feedinbox.com/widget.js"></script>Feedinbox asks abandoning visitors one question and tells you why, plus a feedback widget for everything else. Free to start, set up in minutes.
No credit card required • Free tier available