Analytics show you the abandonment rate but never the reason. Feedinbox asks shoppers what stopped them, right as they leave.
E-commerce sites lose buyers to friction they never hear about. By the time you see a bad review, the sale is long gone.
Every abandoned cart has a reason. Feedinbox asks for it, and collects general store feedback too.
Fire high-intent at checkout and learn why shoppers don't complete the purchase.
Preset answers reveal whether it's price, unclear value, or a missing detail.
A feedback widget for product and site issues, on the same script.
Turn drop-off reasons into concrete checkout and pricing fixes.
No dashboard to babysit. A weekly summary of why visitors didn't buy, plus instant emails for any feedback they send.
One snippet of code. That's the entire setup.
<script>
window.feedinboxConfig = {
projectKey: "your_project_key"
};
</script>
<script async src="https://feedinbox.com/widget.js"></script>Feedinbox asks abandoning visitors one question and tells you why, plus a feedback widget for everything else. Free to start, set up in minutes.
No credit card required • Free tier available